Gymna-2019-2020 - Flipbook - Side 29
THE PEOPLE BEHIND GYMNA
THE PEOPLE BEHIND GYMNA
It is Gymna’s employees who make the company what it is. We are a team of
dedicated people, experienced professionals with an international mindset. Expertise
is exercised with a passion at Gymna.
Gymna Support
How can we help you? For us, service goes
beyond just delivering a top-quality product.
T
he highly qualified technical staff
in our Customer Support Centre
are focused on the customer. This means that
they provide dealers in the global network
with technical support from the headquarters
in Belgium. If the end-user has a technical
problem or needs advice about how to correctly use a product, the Gymna service team
will be ready to assist you!
But our service provision goes much further
than this. It is in the customers’ interests that
they be helped quickly, thoroughly and preferably locally.
That is why Gymna makes it a priority to train
the dealers’ technical staff. Gymna invites the
technical staff of our partners to an intensive,
international training course each year. They
receive information about the new technical
developments in the Gymna products and
practise and refine their technical skills.
IT IS IN THE CUSTOMERS’
INTERESTS THAT THEY BE
HELPED QUICKLY, THOROUGHLY
AND PREFERABLY LOCALLY
No matter where in the world they are, at
any time of the day or night, they can access
the FAQs, technical drawings, instructional
videos and images.
In order to support the local experts even
more, Gymna has assembled an extensive
technical library. This online tool offers the
professionals tips and tricks to facilitate their
everyday work.
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